Amazon VA

NaVA Amazon VAs help you with a host of things, handling the most important tasks that often eat up the time of a store owner or manager. Be one of the Amazon sellers who took advantage of NaVA Amazon VAs to help them take control of their online stores.

Responsibilities:

• Fulfilling FBM OrdersFulfilling orders is one of the responsibilities that often take a lot of your time. But with a VA, you have someone who can take care of order entry, invoicing, and shipping continually. Your Amazon virtual assistant can handle all tasks associated with fulfilling orders for your customers.
• Listing New ProductsEvery product’s success involves a lot of time in preparation. It would be great if you can free yourself from that to focus on other tasks. Listing new products is also one of the responsibilities you can attach to your Amazon virtual assistant, which will help you see your Amazon business grow productively.
• Updating InventoryIf you want customers to keep coming back, updating your inventory is a must. With more orders coming in, the products also change. There are also changes in the product’s descriptive elements that you want to keep track of. Your VA can ensure that customers get precisely what you are selling.
• Track Information ManagementTracking information about each one of your products is a necessary task. You must manage it, send it, and follow up with each customer. Your VA can handle this, providing a tracking number to your customer and setting up the carrier for the packages.
• Optimize Content ListingOptimizing content listing involves things such as headlines, calls to action, the content listing’s body, and others. They often make up the difference between a customer buying from you or not. Virtual assistants specializing in SEO and digital marketing can help with this.
• Providing Answers to Customer QuestionsAmazon and many other e-commerce platforms are customer-centered. That means you must reply to questions as soon as possible. Your VA can take care of this, quickly enough in answering customer questions accurately, eagerly, and professionally.
• Replying to Amazon Reviews is essential in business, whether they are positive or negative. You can’t simply ignore them, so when you receive any review, you need to reply. It is a responsibility that your VA can help you with, providing honest and professional comments on reviews.
• Dealing with Customer FeedbackWhatever your customer’s feedback is, you can’t ignore it. It is also an area that you can hand over to a virtual assistant. If you receive positive feedback, their task is to reply to every one of them. On the other hand, your VA must deal with negative customer feedback properly.
• Creating Products or Writing ContentContent writers are also a type of Amazon virtual assistant, primarily handling content writing and SEO tasks. Part of their job is creating products, such as ebooks or online courses. Most often, though, they write content for product listings.
• Writing Email Marketing MessagesContent writers must be creative enough to be able to create compelling email marketing messages. It is essential to create subject lines that can draw customers to click and messages that will engage them, thereby improving click-through rates.